Northstar Dispatch
Reframed a fragmented logistics console around exception handling. I led field interviews, mapped the service journey and built a flexible status language that helped dispatchers act without opening five different screens.
Independent / 2026
Designing the moments that make products feel obvious.
I am a product designer with eight years of experience shaping digital tools for teams doing meaningful, operationally complex work. My practice sits between research, systems thinking and careful interface craft.
Open to senior product design roles and thoughtful collaborations.
A short selection
Selected work
A few projects where the real design challenge was finding the signal inside a noisy workflow.
Kindred Care Notes
Created an adaptable note-taking system for a care coordination team. The work balanced speed, privacy and handoff clarity, from early content models through a tested component library.
Common Ground
Helped a civic participation platform move from a feature-heavy beta to a calmer first-use experience. I partnered with engineering and content to make the next useful action visible at every stage.
The longer view
Experience
I work best in close, cross-functional teams where research can change the plan and details still matter at the finish.
2022—Now
Senior Product Designer
Fieldwork StudioLead end-to-end product work for operational software, from framing and facilitation through prototyping, validation and launch partnership.
2019—2022
Product Designer
Morrow LabsDesigned workflow tools and a shared component language across three early-stage products. Supported a growing team with critique rituals and practical design documentation.
2017—2019
UX Designer
Paper Kite DigitalTranslated research and content strategy into accessible web experiences for education, public service and small business clients.
How I contribute
Capabilities
A balanced practice: understand the problem deeply, make the idea tangible and help the team carry it forward.
Frame
Discovery workshops, qualitative research, journey mapping, opportunity framing and service blueprints.
Shape
Information architecture, interaction design, prototyping, content structure and accessible UI systems.
Carry
Design critique, cross-functional facilitation, design direction, documentation and launch support.
Foundation
Education
2013—2017
BA, Communication Design
Calder School of Art
Start a conversation
Have a useful problem?
I am currently open to senior product design opportunities and selected project conversations.
hello@velalane.example